Emirates inaugurates experiential Emirates Travel Store in Accra
Emirates has unveiled its interactive and experiential Emirates Travel Store in Accra, Ghana, elevating its buyer expertise with thrilling product showcases, sensible applied sciences and knowledgeable journey consultants. The opening marks the primary journey retail retailer in West Africa, and the 13th globally.
The Emirates Travel Store, positioned on the vibrant and prestigious Stanbic Heights in Airport City, was inaugurated by Adil Al Ghaith, Senior Vice President Commercial Operations, Centre, in the presence of the Hon. Abla Dzifa Gomashie, Ghana’s Minister of Tourism, Culture and Creative Arts, and Hon. Joseph Nikpe, Ghana’s Minister of Transport. The opening ceremony was additionally attended by different distinguished company, commerce and media companions.
Commenting on the opening, Adil Al Ghaith mentioned: “For over twenty years, Ghana has been an anchor of our African network, serving as a gateway to West Africa. The introduction of our refreshed retail strategy to Accra, demonstrates our ongoing commitment, bringing our ‘Fly Better’ promise to life. The seamless blend of expert consultation and smart, self-service technologies, coupled with the immersive product and destination experiences, elevates our customers’ journey, ensuring they receive the support and inspiration they need to discover more with Emirates.”
Elevating the journey expertise
Centrally positioned and simply accessible, the Emirates Travel Store in Accra unites personalised service and immersive model experiences underneath one roof. The 310 m2 retailer is designed like an open-plan and splendid lounge, in the airline’s signature gentle and ethereal color palette with Ghaf Tree emblem adorning the partitions.
The centrepiece of the shop is the full-size Emirates A380 Onboard Lounge expertise, bringing certainly one of Emirates’ most iconic and extensively famend merchandise nearer to travellers from Ghana, and giving them a style of onward journey experiences from Dubai.
Smart applied sciences such because the ‘selfie mirror’ snap footage of travellers in opposition to scenic vacation spot backdrops, inspiring prospects to discover extra; whereas self-service kiosks empower prospects with a self-service touchpoint, minimising wait time and providing a sooner service.
Five customer support counters staffed by knowledgeable consultants provide a complete vary of providers from planning journey itineraries, supporting reservations and ticketing in addition to normal enquiries. Delivering Emirates’ signature hospitality on the highest normal, the crew ensures each customer enjoys a seamless, considerate, and elevated expertise from the second they step into the shop.
Serving Ghana since 2004
For over twenty years, Emirates has been connecting Ghana to the world and serving as an unwavering associate of the nation’s aviation, tourism and commerce sectors. Since the inaugural flight, Emirates has flown over 2 million passengers, facilitating enterprise and leisure to key locations similar to Canada, India, Australia, Singapore and, after all, Dubai. Today, Emirates serves Accra with a every day flight, operated on a three-class Boeing 777.